How long does it take for one to offend a client?
Answer: Split second.
Real life example that took place recently:
Lady client: Hi Moomooman
Me who has the client's number stored in my hp: Hi client.. it's been a long time. How have you been?
Lady client: It's been good. In fact I have just given birth to a beautiful daughter.
Me: Wow.. congratulations!!! Was your first one a boy or a girl?
Lady Client: no.. this is our first one.
This is when one should take the cue and move on to other topics... but not this moronic author.
Me: Oh... I thought you were pregnant 2 years ago when we met?
Lady Client said dryly plus probably cussing within: no.
OOpsssss.
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